Effective Date: [1/5/2025]
Website: www.halsabake.ae
Company Name: AL SHEHAIL FOOD INDUSTRIES L L C

At HÄLSA Bake, your privacy matters. We’re committed to protecting your personal data and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

📌 1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, phone number, email address, delivery address, billing address
  • Payment Details: Only for processing your orders (we do not store full card details)
  • Order History: Items purchased, frequency, and preferences
  • Technical Data: IP address, browser type, device type, location (via cookies or analytics tools)
  • Social Media Interactions: If you connect via Instagram, Facebook, etc.

🛒 2. How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Contact you regarding your purchase or support request
  • Send marketing emails or WhatsApp messages (only if you opt in)
  • Improve our website and customer experience
  • Comply with legal and financial obligations

🔐 3. How We Protect Your Data

We implement industry-standard security practices to protect your personal information, including:

  • SSL encryption for online transactions
  • Secure third-party payment gateways
  • Restricted access to customer data within our team

We never sell, rent, or trade your data with third parties.

🍪 4. Cookies & Tracking

Our website uses cookies and similar tools to:

  • Remember your cart and preferences
  • Track site usage for performance and marketing
  • Enable third-party tools like Google Analytics or Meta Pixel

You can manage your cookie preferences via your browser settings.

✉️ 5. Marketing & Communications

If you subscribe to our newsletter or WhatsApp updates, we may send:

  • Promotions or discount codes
  • Product updates
  • Customer feedback surveys

You can unsubscribe at any time using the opt-out link or by contacting us.

🌍 6. Data Sharing

We may share your data with trusted service providers like:

  • Delivery couriers
  • Payment processors (e.g., Stripe, Tabby)
  • Email and SMS service providers

All partners are required to handle your data securely and only for the intended purpose.

⚖️ 7. Your Rights

You have the right to:

  • Request access to your data
  • Ask us to correct or delete your data
  • Withdraw consent for marketing at any time
  • File a complaint with the UAE Data Office (if applicable)

To exercise any of these rights, contact us at info@halsabake.com

📞 8. Contact Us

If you have questions or concerns about this policy, contact:

HÄLSA Bake Food Industries
Email: [email protected]
Phone: +971 54 743 1444
Website: www.halsabake.ae